Acouwood® comes in carefully packaged cardboard boxes. They come in standard sizes of 2700mm (2.7m) and can be cut down to the wall size, installed horizontally or in a patterned structure. They typically fit most walls up to 2900mm (2.9m), as they are typically installed between the skirting boards and ceiling architrave cornices.

Panels are designed to join width-ways and long ways seamlessly for any length or width. It’s super simple to join panels - just place them next to each other and nail or glue into the wall.

You can directly screw, glue or nail panels into wall through the acoustic felt backing. You can use:

• Screws - with an electric screwdriver
• Glue / Silicone - you can pick this up from any hardware store

See our full installation guide here

Our panels can easily be cut or joined for different sizes.

Custom sizes are only offered for orders in excess of 20 panels (or 10.4 meters of panels) up to a height of 3.5m. Please note that custom orders have a lead time of 2 - 3 months.

Please reach out to support@woodspace.com.au for a custom quote and order timeframe.

Panels are fine in these areas if not in direct contact with water. However, as a real timber product, it will be susceptible to warping and mould if left in contact with water.

We recommend choosing our Acouwood® Lacquered - this provides additional water-resistance and makes it completely splash-resistant.

We have two completely waterproof products - SlatWall Pro and SlatWall Lite for bathroom and waterprone areas.

Acouwood wall panels are designed for indoor use only, or enclosed outdoor areas not exposed to the elements or direct sunlight. 

Our standard Acouwood® panels come the raw and unfinished timber veneer. If you would like to finish it with lacquer or oil, you could do it as a fun DIY project, or consider our Acouwood® Lacquered series.

The lacquered panels appear slighly richer and darker in colour, but most importantly, are more durable and colourfast compared to unfinished panels, and are less likely to "fade" or "yellow" over time, especially with exposure to sunlight.

Acouwood® can be adjusted to fit around objects by cutting the slats and felt. It's easy to DIY - you can cut through the felt with a simple pocket knife and you may cut into the timber slats with a multi-tool. For sawing through the panel, we would normally recommend a fine-tooth circular saw with a track.

Acouwood® panels can be mounted on all surfaces (walls, ceilings and joinery), including gyprock, plywood, brick, concrete, plasterboard. They can be installed on wall and ceiling battens with the recommended gap of less than 600mm. Note: If installed on battens, the panels are for decorative purposes only and not load bearing, so they should not be subject to any weight.

Due to variances with every screen, some small colour variations may exist. Please note with real timber, natural colour variations as well as knots, cracks and splintering can occur - which is nature showcasing it’s real beauty!

Panels are designed with edges that look like the rest of the panels when cut. We use end panels that can be glued onto the wall that neatly finish and cover the front and side with the same veneer.

Yes, wires can be hidden behind the panels.

We can supply you with additional layers of foam that come with 3mm or 5mm increments. These foam layers can be glued to the wall and then the Acouwood panels can be glued to the foam.

Yes, sample boxes can be purchased.

Orders can be placed via the website, email for an invoice.

All major credit and debit cards, including AMEX and PayPal.

Yes, all prices include GST.

In-stock panels are available to order on the website; made-to-order products have specific lead times.

Trade accounts are available for members of the trade e.g. handymen, designers, stylists, builders, carpenters and more. If you are a trade customer, please email support@woodspace.com.au and we’ll be in touch with you.

Whilst we do not install ourselves, we can sometimes refer you to a recommended installer (if you are based in Sydney). Do reach out to us at support@woodspace.com.au if you need a hand.

No cutting service, but products are easy to cut on-site with a hand saw or a jigsaw.

We offer shipping across Australia with low cost rates through our shipping partners. To get an accurate quote, simply head to checkout and enter your address. Some more difficult to reach areas or suburbs not serviced with our regular couriers we will need to get a customer quote.

In-stock products are dispatched and delivered within:

• Greater Sydney: 2-3 working days
• Major Regional Cities: 3 - 4 working days
• Outer Regional Suburbs: 3 - 7 working days

We pack orders and ship them out from our warehouse next business day with our network of reliable couriers. You will likely receive in 2 - 5 business days, although remote regional areas may take up to 7 days.

If you have any delivery related notes or requirements, feel free to reach out to support@woodspace.com.au and we will be happy to assist.

Couriers will call if you're not home. Delivery can be left safe at your own risk with written permission.

No specific timeslot, but delivery is between 8 am and 6 pm, Monday-Friday.

Contact support@woodspace.com.au within five working days with images of the damage.

Contact support@woodspace.com.au if it's been more than five working days.

Contact via phone or email to organise a return.

Returns are accepted within 30 days of your order being placed, provided they are in resellable condition (original unopened and undamaged packaging).

Notify support@woodspace.com.au within five working days for assistance with collection and replacement.

Returns are at your own cost if due to design, colour, or sizing issues.

Typically within five working days, but some couriers can take up to 14 working days.

Refunds are processed typically within four working days after receiving the return.